FAQs

I’m trying to book a free event but it’s asking for a billing address

Free events are booked through the same system as paid events, so the site asks for a billing address. Don’t worry, it won’t ask for any further payment information, and the site will retain your address – you won’t have to enter it more than once.

I don’t want to pay by card

On all transactions there is the option to “Pay via invoice” rather than enter your card details. You will be automatically invoiced. Payment terms are on the invoice. 

I'm still stuck!

If you still have questions, email debbie@hookresearch.co.uk who manages the website.